Refunds and Returns

Curve Brows stands by our products with a 100% satisfaction guarantee. In the event that you are unsatisfied with a product, please call 1-866-curvebrows or email us at info@curvebrows.com immediately and we will be happy to discuss your concerns and resolve your issue. Due to the sanitary nature of our products, items are not refundable, however, we will do our best to address your issue and provide a store credit when appropriate.

Exchanges (if applicable) 

We replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@curvebrows.com or call us at 1-866-curvebrows for exchange instructions no later than 3 days after you receive the product.

Please note: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Curve Brows makes every effort to fulfill and ship orders out of our warehouse within 24 hours of the order.  Orders that come in on the weekend or after 3 PM in the day may go out on the next business day.  Please keep in mind that while we can guarantee our fulfillment time, it is very difficult for us to predict when the package will arrive once it is in the hands of the shipping company.  Shipping times provided during checkout are provided directly from the shipping company.



Please carefully read the following terms and conditions relating to your participation in any events or seminars conducted by Curve Brows Ltd. and Curve Brows USA Co. These terms and conditions are relevant to all Curve Brows Ltd. and Curve Brows USA Co. events and seminars.  All recorded training, webinars, events and seminars will be referred to from here forward in the singular tense as simply the "Seminar."

By registering for the Seminar at any one of our locations ("Venue"), you (the "Attendee") signify your acceptance of and obligation to these terms and conditions. If you have objections to the following Terms and Conditions, you should not register for or attend the Seminar.

Attendee Conduct

Curve Brows Ltd. and Curve Brows USA Co. requires all Attendees to be respectful and professional to our staff, location hosts, speakers, and other attendees and their guests or families throughout the Seminar, even during non-scheduled downtime and breaks. Curve Brows Ltd. and Curve Brows USA Co. reserves the right to ask Attendee and/or their guests to leave the Venue immediately should they be deemed rude, uncooperative, unprofessional, intoxicated or in possession of alcohol or any illegal substance. In such case, the Attendee's tuition/fees for the Seminar will not be reimbursed under any circumstances and they will not receive any future products, services or correspondence from Curve Brows Ltd and Curve Brows USA Co.

It is crucial that students arrive to class 15 minutes early every day.  Students who are more than 1 hour late to class will not be allowed to participate as it will put them too far behind, disrupts the flow of class and is not fair to other students who are on time.  Students who miss class time, don’t show up, or come late will forfeit their spot in class and refunds will not be considered. This is an intense program and you have paid a lot of money to attend so please come on time and ready to learn.

Liability Waiver

While we take every possible measure to ensure Attendee safety at the Seminar, we cannot control everything. For this reason, Attendee is legally responsible for their safety and behavior and agrees to, and is held legally liable to, the following statements:

I, the willing Attendee of the Seminar, hereby accept all risk to my health and of my injury or death that may result from participating in the Seminar and I hereby release Curve Brows Ltd. and Curve Brows USA Co., and its officers, employees, interns, contractors, sponsors and representatives from any and all liability to me, my personal representatives, estate, heirs, next of kin, and assigns for any and all claims and causes of action for loss of or damage to my property and for any and all illness or injury to my person, including my death, that may result from or occur during my participation at the Seminar, whether caused by negligence of Curve Brows Ltd. and Curve Brows USA Co., its governing board, officers, employees, independent contractors, partners or representatives, or otherwise.  I further agree to indemnify and hold harmless Curve Brows Ltd. and Curve Brows USA Co., and any third-party company from liability for the injury or death of any person(s) and damage to property that may result from my negligent or intentional act or omission while attending and participating in the Seminar. Under no circumstances will Curve Brows Ltd. and Curve Brows USA Co. or its assigns be held liability for my injury or death or any loss or damage of my personal belongings resulting from my participation in the Seminar. Should I require emergency medical treatment as a result of accident or illness arising during my attendance and participation in the Seminar, I consent to such treatment. I acknowledge and I agree to be financially responsible for any medical or legal bills that may be incurred as a result of emergency medical treatment. I will notify Curve Brows Ltd. and Curve Brows USA Co. verbally and in writing if I am at any time injured prior to, during, or after the Seminar in my travels or attendance, or if I have medical conditions about which emergency medical personnel should be informed; however, I understand that Curve Brows Ltd. and Curve Brows USA Co. is not legally obligated to act on that information in any way or to providing any medical service whatsoever to me. I agree that if I have any medical or psychological conditions that may hamper me from fully and healthfully participating in the Seminar that I will notify Curve Brows Ltd. and Curve Brows USA Co. and that Curve Brows Ltd. and Curve Brows USA Co. retains the right to ask that I not participate in portions of or the entirety of the Seminar.

Liability Disclaimer: Curve Brows Ltd. and Curve Brows USA Co. Certification

The Curve Brows Ltd. and Curve Brows USA Co. certification indicates that the attendee has completed the workshop. The workshop is aimed at providing information on Curve Brows Ltd. and Curve Brows USA Co. beauty enhancement techniques and products.  Completion of the Curve Brows Ltd. and Curve Brows USA Co. Certification does NOT include a degree, accreditation or business license to practice the techniques learned in our seminars.  Our beauty enhancement procedures in some regions/provinces/states/cities may require a special license.  Prior to registering, it is YOUR responsibility to research and understand the legal and regulatory requirements where you plan to do business.  If a license is required, you must obtain this license through your local government agency prior to training.  In some cities, it may even be required that you obtain a temporary license in the training location. This is mandatory to work on live models during training.  

All training Attendees MUST show a valid  certificate of completion for bloodborne pathogens and a valid government issued ID. Depending on the training location, attendee may be required to take a bloodborne pathogen test for that location.

All attendees must be 18 years or older to participate in the training with a basic fundamental understanding of permanent makeup, nursing, nail techniques or aesthetics or other specialties in the beauty or medical industry.  Curve Brows Ltd. and Curve Brows USA Co. trains PROFESSIONALS ONLY.

It is up to the attendee to ensure licensing and permitting compliance according to their local jurisdiction.  Curve Brows Ltd. and Curve Brows USA Co. does not take any responsibility for the attendee and business conducted during or outside the seminar.

The Curve Brows Ltd. and Curve Brows USA Co. Training Seminar includes a Curve Brows Ltd. and Curve Brows USA Co. kit.  During the training, you will use some of the products in the kit.

Liability Disclaimer: No Professional Advice and Compliance

The information contained in or made available by Curve Brows Ltd. and Curve Brows USA Co., or any third-party through the Seminar or its websites or services cannot replace or substitute for the services of trained professionals in any field, including, but not limited to, mental, financial, medical, psychological, or legal fields. Curve Brows Ltd. and Curve Brows USA Co. does not offer any professional personal, medical, financial or legal advice and none of the information contained in the Seminar should be confused as such advice. The Attendee further agrees and confirms that any application of the information, products and training provided by Curve Brows Ltd. and Curve Brows USA Co. at the Seminar is subject to local municipal, provincial, state and federal laws, rules and regulations and the Attendee further agrees and confirms that Curve Brows Ltd. and Curve Brows USA Co. does not assume any responsibility or liability in any manner whatsoever for the Attendee’s actions in contraventions of such laws, rules and regulations.

Neither Curve Brows Ltd., Curve Brows USA Co., nor its assigns, sponsors, speakers, partners, employees, owners, trainers, independent contractors or any of their affiliates will be liable for any direct, indirect, consequential, special, exemplary or other damages to the Attendee or the Attendee's business, including economic loss, that may result from participation in the Seminar or from the use of, or the inability to use, the materials, information, or strategies communicated through the Seminar or any products or services provided pursuant to the Seminar, even if advised of the possibility of such damages. Under no circumstances, including but not limited to negligence, will Curve Brows Ltd. and Curve Brows USA Co. be liable for any special or consequential damages that result from Attendee's participation in the Seminar. To be clear: You, the Attendee, alone are responsible and accountable for your decisions and actions, and by your participation in our Seminar, you agree not to attempt to hold us, Curve Brows Ltd. and Curve Brows USA Co., liable for any decisions, actions or results that you make or experience due to your participation in this Seminar at any time, under any circumstance.  This includes work performed on student models during the training seminar.

Confidentiality and Non-Compete

Attendee hereby understands that the tools, processes, strategies, materials and information presented in the Seminar are confidential and proprietary to Curve Brows Ltd. and Curve Brows USA Co. and agrees not to record, duplicate, distribute, teach or train from the Seminar materials in any manner whatsoever without the express written permission of Curve Brows Ltd. and Curve Brows USA Co. Any unauthorized use or distribution of these proprietary concepts, materials, and intellectual property by you or your representatives is prohibited and Curve Brows Ltd. and Curve Brows USA Co. will pursue legal action and full damages if these terms are violated in order to protect its rights.

Audio/Visual Rules and Release

Attendees may not, under any circumstance, use any type of recording device to capture the information provided at the Seminar. No recording devices, photography or videography is allowed in the Seminar room.

By participating in the Seminar, Attendee understands that portions of the Seminar's live events may be recorded in video and audio and/or captured in still and/or digital photographs by Curve Brows Ltd. Attendee agrees that Curve Brows Ltd. and Curve Brows USA Co. and its assigns have the right and permission to use such recordings and photographs should they include Attendee's name, likeness, voice, biographical details, testimonial, or photograph for marketing, advertising or any other purpose in any media or format, online and/or offline, now or hereafter without further compensation, permission, or notification to the Attendee. Attendee understands and agrees that all recordings from Curve Brows Ltd. and Curve Brows USA Co. events are the exclusive rights of Curve Brows Ltd. and Curve Brows USA Co. and Attendee does not ask for or expect compensation for the use of recordings or photographs in which Attendee appears or speaks. Curve Brows Ltd. and Curve Brows USA Co. owns all rights of any audio, video, and/or photograph captured during Curve Brows Ltd. and Curve Brows USA Co.' Seminar or at any of Curve Brows Ltd. and Curve Brows USA Co.' other live events.

Cancellation Policy

Once Attendee registers for the Seminar, we make extensive arrangements and investments while anticipating their tuition and attendance, and, in the case of their cancellation, we incur significant administration processes, expenses, and loss of business. Given this fact, we do not accept cancellations or issue refunds under any circumstances on the training registration deposit or the full class fee.  Once the registration fee has been paid, remaining balance is due in full 2 weeks prior to the first day of the seminar or attendee forfeit their spot and the registration deposit.  ALL CLASS FEES ARE NON- REFUNDABLE AND NON-TRANSFERABLE.

Acknowledgement of products and services received

Attendee agrees that they have officially attended the training seminar and have received the kit that is included with their training seminar.  Attendee also agrees that their Identification was checked and that they are in fact who they say they are and that the name that appears on this waiver and their certificate of completion is their true legal name. 

Review and Jurisdiction

Attendee agrees that any dispute that arises out of or relates to these Terms will be resolved via a professional mediator obtained by Curve Brows Ltd. and Curve Brows USA Co. and if a successful mediation is not reached, to binding arbitration arbitrated in Canada and the USA. If any of these Terms of use are found unlawful, void, or for any reason unenforceable, then that provision will be considered severable from the remaining terms of use, and will not affect the validity and enforceability of the remaining provisions.


These Terms are subject to change at any time and at the sole discretion of Curve Brows Ltd. Please visit the site regularly for updates.

By agreeing, I certify that I have read and understand the terms and conditions.